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Protégé Ultrasonics FAQProtégé LED FAQProtégé Ultrasonics



More About The Protégé LED


    How does the LED work?
    Can the LED in the Protégé LED be replaced?    
    Does Discus repair inserts or the LED?
    What is the life expectancy of the LED in the Protégé LED insert?
    What is the life expectancy of the Protégé LED insert?
    What is the warranty on the insert?
    If the LED is not working, does that mean the insert is broken or defective?
    Are the grips on the LED and SP-Style inserts LATEX-FREE?
    Is the sterilization process any different for the LED insert vs. a regular insert?     




Q:What is the warranty on the insert?


A:There is a warranty for 6 months (180 calendar days) from date of purchase for manufacturer flaws. The warranty does not cover regular wear and tear or mishandling.

We believe that MOST of your warranty-replacements will actually be due to customer-damage, so please consider whether you want us to assess returns for that and deny a replacement.

Depending on use and treatment, the inserts should last for 150-200 scalings or more, but wear-and-tear is not covered by the warranty.  Dropping, bending the stack, or wearing the tip out from excess pressure, misuse, or heavy use is not covered under the warranty.






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